What We Collect and Why
When you open an account, we collect the information needed to run it — your mobile number, a verified contact method, and the payment channel you choose. If you deposit via JazzCash, Easypaisa, or Raast, we record the transaction reference and amount to match it to
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your wallet. We do not store your full mobile wallet PIN or bank credentials; those stay inside your payment app. We also collect device identifiers and session logs to keep your account secure across browser and mobile access. This data lets us verify your identity when
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you log in, process withdrawals to your nominated wallet, and flag unusual activity on your account. We may share transaction references with payment processors — JazzCash, Easypaisa, Raast — strictly to confirm and settle payments. We do not sell your personal data to third parties for
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marketing. Retention periods vary by data type: transaction records are kept as long as required under applicable financial regulations in the regions where we operate; session logs are held for a shorter period and then deleted. You can request a copy of the data we hold
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on your account, ask us to correct inaccurate details, or request deletion where local law and our regulatory obligations allow it. Availability of these rights depends on your jurisdiction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.